Feedback

Complaints/ Feedback

At Northcott Disability Services, we want to know if people are not satisfied with the conduct of our staff, our fees or any other aspect of our services.

Your comments, criticisms and suggestions are welcome. They help us to correct our mistakes and improve our services. We also appreciate positive comments about our services.

To provide feedback or to make a complaint, please speak with your Northcott worker in the first instance. For more information about how to make a complaint contact Elizabeth Mead on (02) 9890 0100 or via email elizabeth.mead@northcott.com.au

 

Consultation

From time to time Northcott will also be uploading some of our policies and procedures for client and stakeholder consultation. Clients will be notified of this through newsletters and by our staff.